Service & Support
Maintenance, Repairs and Service
Aegres understands the importance of reliable and long-lasting AV solutions. That's why we offer a comprehensive range of service and support options to keep your system running smoothly:
Preventative maintenance: Regular maintenance prevents problems before they arise, saving you time and money.
After-sales support: We're here to help you get the most out of your AV system, even after the installation is complete.
Fault-diagnosis and equipment repairs: Our skilled technicians can quickly diagnose and resolve any issues with your system.
Customer support: We offer various customer support channels, including phone, email, and a dedicated ticketing portal, to ensure your questions and concerns are addressed promptly.
We cater to your specific needs, offering a range of service options:
On-demand support: Need immediate assistance? We offer flexible and responsive support to address any immediate concerns.
Service Level Agreements (SLAs): For comprehensive peace of mind, choose an SLA that includes scheduled maintenance, on-call and emergency site visits, remote equipment monitoring, and dedicated support.